Test-Drive BestPractices For 60 Days For ONLY $150 & Receive The “Getting Ready for Surgery” Video Webpage For FREE!!

Tired of being blamed for surgical complications caused by clients?

Meet BestPractices.

Getting Clients To Follow Your Post-op Instructions And Write 5-Star Reviews About You Is What We Do Best

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  • Zero Computer Skills Needed
  • Works For Every Type Of Surgery
  • Get Your Own App in Less than 7 Days
  • Available in English, Spanish and Italian

Your App Is Branded for Your Practice

Videos that Answer Client FAQs

Daily Checklists of Client Activities

Customized for Your Post-op Instructions

Rehab Exercise Video Demonstrations

5-Star Client Reviews are Directed to Google

Veterinary Surgeons Love Using BestPractices Apps

See For Yourself…

Dr. Jackie

Verified BestPractices App Surgeon
"My clients love the app, use it frequently even though I also provide a hard copy of the aftercare instructions at discharge. My clients love to have that connection with me. I conveniently see updates, pictures of incisions and videos of their dogs walking."   

Dr. Sean 

Verified BestPractices App Surgeon
“The process to set up the app was super simple, and any questions I had were answered very efficiently. It is so great to receive all the positive feedback from clients on our app.  Videos and resources are available 24/7 to support our clients."

Dr. Susan

Verified BestPractices App Surgeon
“The app ensures that clients provide the right care, at the right time and in the right way … my instructions are literally on their phone so they can't lose them. Plus daily instructions are brief and too the point, making compliance so much easier for clients.”

What Veterinary Clients Say

Bet Your Never Had Such Great Feedback For Your Discharge Email…

Pauline

Verified BestPractices App User
"I am not very tech savvy, I’m not even on Facebook. (Lol). However I found your app very user friendly. The pre surgery information was great, and got us all ready and set up for recovery at home.  It is very stressful recovering your loving pet (who can’t tell you how they are doing) but your app was amazing."  

William

Verified BestPractices App User
“It’s great to turn to the ‘Today page’ to check what day you are on. This makes it easy.  Especially for the first few weeks the information is great it makes sure you know what’s happening. And keeps reminding you of your pet's restrictions.  This was the second time we have gone through this too! This first time without your app, and it was such a blur that I had forgotten most things. 

Abby

Verified BestPractices App User
“The FAQ videos page is fantastic. Very informative, and easy to use. I watched all of the videos, some more times than others. They are simple but very informative. They put your mind at ease and let you know what is happening and what is going to happen. We were tempted to call our surgeon a few times, but after watching a video or reading some info we didn’t have to. Especially about when was she ever gonna poop!  ”
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So, Why An App?

Let’s face it — How many clients read your 3-page discharge email, 30%, 20% or less?  And how many post-op instructions do they miss?

That’s Where An “App” Comes In.

Your post-recovery app is like a “digital companion” that supports your clients with easily-digestible daily instructions, short video answers and demonstrations that are available 24/7, when your client needs them. 

Your App Is The Secret To Supporting Clients At Home

99.8% of the post-surgical recovery period, clients are on their own, now they don't have to feel that way too!

Without An App

  • ​Discharge Emails Are Lost
  • Instructions Are Confusing
  • ​Look Elsewhere For Answers 
  • Clients Feel Alone

With An App

  • ​​Videos Answer FAQs 24/7
  • Your Instructions Followed
  • ​Rehab Exercises Done Right
  • 5-Star Google Reviews For You
Do You Like Receiving 5-Star Google Reviews?

Then Sign Up For BestPractices Free Trial Today!

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Want To See Some Videos Available On Your App?

Here You Go…

Preparing Yourself

Pre-surgery Video to Prepare Clients

Swollen Ankles.. Should I Worry

FAQ Answered for Clients

PROM

Exercise Demonstration Video

Recovery From Anesthesia

Surgery Day Video

When Will My Pet Poop?

FAQ Answered for Clients

Car Ride Home

Surgery Day Video
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But That’s Not All BestPractices Apps Do...

BestPractices Apps Give You Everything You Need To Support Your Clients Through Recovery

All In One Convenient Spot!

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BestPractices App Are…

Your Client's Daily Instruction Guide

The problem with a 3-page discharge email is that you are squeezing 90+ days of instructions in one email.  So you try to make it brief, but it is still too long for clients to read reliably.

With BestPractices Apps, you can...

  • Daily checklists can be about one phone screen long.  Instructions that are easily read by clients
  • ​Your instructions can reference videos on the app or videos you create for further clarity
  • ​The post-op instruction are customizable to your rehab plan
  • Clients love the convenience of knowing what to do every day

BestPractices App Are…

Your Client's Rehab Exercise Instructor

Written instructions of rehab exercises are difficult to follow.  Links to videos are not convenient as many don't know where to look for them.

With BestPractices Apps, you can...

  • ​​​Use the rehab exercise videos already loaded in your app
  • ​Each exercise is performed by a veterinary surgeon showing your client how to do it properly
  • ​We can load any demonstration videos that you have created into the app
  • ​​Clients love the reassurance that they are helping their pet in the right way

BestPractices Apps Are…

Your Client's Source for FAQ Answers

When a client goes home after surgery, they can feel uncertain about what to do.  And uncomfortable about when to call you with a question.

With BestPractices Apps, you can...

  • ​​​Give your clients access to our library of more than 30 video answers to FAQs
  • ​Answer questions like: When will my pet poop, Swollen ankles should I worry, What to Expect, etc.
  • ​These answers are available when the client has a question - 24/7
  • ​​Clients receive the same consistent answer and message - every time

BestPractices App Are…

Your Source for 5-Star Google Reviews

How can a client judge your surgical skill?  An rDVM recommendation and Google.  That is why negative reviews can have a real adverse effect on your practice.

With BestPractices Apps, you can...

  • ​​​Use our rating system, where only 5-Star reviews are sent to Google/FB, and all feedback from 1-4 Star reviews are shared internally with your practice 
  • ​Make it easy for your happiest clients to share their positive experience in an online review - right from your app
  • ​Capture negative feedback internally to take proactive action to improve your client experience
  • ​​The only true protection from negative online reviews is to have lots and lots of positive reviews - we can help make that a reality for you

BestPractices Apps Are…

Your Reminder System for Client Instructions

You send clients reminders for appointments and invoices.  You can now help clients with a reminder system of what to do.  

With BestPractices, you can...

  • ​​​Clients can opt in to receive instruction reminders daily, every other day, or weekly
  • ​Clients can opt out and access daily instructions through the app only
  • ​Give clients all the options how best to follow your instructions: discharge email, app, or reminders
  • ​​There is no "one-size fits all" for client communication

BestPractices Apps Are…

Your System for Monitoring Patient Progress

Clients can send you progress updates directly through the app.   This way you can keep an eye on progress and address concerns early - before they become problems.

With BestPractices App, you can...

  • ​​​Clients can send you progress updates that include incision photos, walking videos and clinical observations
  • ​You or your staff can review and manage these progress update right from your phone or computer
  • ​This is an optional service, that can be turned on or off
  • ​​This does not add to your workload, as when you introduce it, clients are informed it is your way of "keeping an eye on things" and you will only contact them if they need to do something - so there are no extra expectations

BestPractices Apps Are…

A Way for Clients to Retain all the Pre-Surgery Consult Info

During a pre-surgical consult, how much of what a surgeon has said is retained by the client, 60%, 50%, 40% or less...

With BestPractices, you can...

  • ​​​Provide supplemental videos to prepare veterinary clients themselves and their homes for surgery
  • ​Videos that reinforce key messages about recovery care from restricting activity, to cold therapy, to preparing for the car ride home
  • ​Clients can watch these videos as many times as they want and when they are relaxed to retain all the key points
  • ​​​This resource is available 24/7 and delivers the same consistent message every time 

Frequently Asked Questions

Will the app for my clients be branded with my practice logo and name?
Absolutely, your logo will be the app icon on your client's phone. We will also brand all the pages on your clients' app with your desired practice branding.
As well, we will select a web address for the app which is tied to your brand.
What if I have a unique rehab plan post-surgery?
No problem. The written daily checklists in your clinic app for clients are completely customizable. We will send you a summary of the checklists and you can customize them how you wish.
Can I add my own videos?
Definitely. We can add any videos you may have created.  
What I want to make changes to the post-surgery instructions in the future?
This is very straightforward. We will send you a summary of the checklists and you can customize them how you wish.
What languages are the videos available in?
The videos in the app are available in English, Spanish and Italian, with French and German expected to be ready soon.
Do I have to pay for updates?
No! We give constant updates to our app software, and you get it all for FREE! Because BestPractices is on the cloud, when we make an update or add new features, they automatically show up in your app!
 If I have questions, is there someone I can talk to?
Yes. Email cd@simini.com or call +1 (647) 292-4920 anytime.

BestPractices.Vet, a Simini Technologies Product.
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103 Sato Street, Whitby Ontario L1R 1V8.